About POF!ZAK

Who are we

POF!ZAK has been founded by enthusiastic boulder climbers in Utrecht, The Netherlands.

Better chalking at bouldering with POF!ZAK. POF!ZAK is specialised in bouldering chalk bags. Through our experiences with the confection of bags we were able to create the ideal bouldering chalk bag! Spacious, up standing, storage for brushes and a big front pocket makes our chalk bag very suitable for bouldering. 

With our blog POF!ZAK we also like to share our experiences, problems and knowledge as beginner boulder climbers. As a beginner boulder climber you will, eventually, have issues or questions about injuries, buying the right climbing shoes or you just want to be a better climber. 

All products that can be ordered through our website are live on stock in our warehouse. We ship from Utrecht, the Netherlands. Within the Netherlands you can receive your order within 1-2 days.

  • Shipped every business day!
  • We ship to Europe and outside.
  • Daily customer service team

Social media

facebook.png youtube.png instagram.png

Company information

POF!ZAK
De Stadstuin
Europalaan 20 - K0005
3526KS Utrecht
The Netherlands

CoC number (Utrecht): 30270634
BTW number: 821299049B01

E-mail: info[at]pofzak.com

POF!ZAK is a subsidiary of Chong & Tran

Stadstuin

Customer service

Payment

We support the following payment methods; iDeal (for everyone with a Dutch bankaccount), PayPal, Visa Mastercard (creditcard), Maestro (creditcard), GiroPay (German customers), MrCash/BanContact (Belgium customers) and Bank wire. For direct payment methods, the payment will be processed immediately and your order will be prepared for shipment. A bank wire will take roughly 1-3 days to process.

Shipping

We ship all of our order with PostNL. If the address destination is in the Netherlands you can receive your order the next day (if you have ordered before 16.30).
We ship to the Netherlands, Europe and to some countries outside Europe. For example: Germany 2-3 days, France 2-5 days and Sweden 2-5 days (shipping fee is 13,95 euro). Please check here the list with shipping details (shipping fee, and estimated delivery time per country).

Returns

Returning a product is possible within 14 days. You always get 100% re-fund of your paid order. Re-fund will be done (after receiving your product) within 5 days.
If you want to return your product, you can send it to the address below. Don't forget to mention your order number (you can write it on the package itself).

Our return address:
POFZAK -
Europalaan 20
3526KS Utrecht
The Netherlands

Stock availability

On all our products there is a real time stock indicator. If the stock is zero then the product will not be available for order. All products that can be ordered through our website are in stock.